British Telecom is rubbish

They can’t possibly be as totally and utterly useless as British Gas, who are officially, literally total rubbish.

Posted over 2 years ago by PrincessBride

And they are theives. Quite literally theives. There is no way I spent £180 on gas in April, May and June living on my own. No way at all.

Posted over 2 years ago by BeavisSchmeavis

Funnily enough, Willster, I finally cancelled my BT line just last month.

Posted over 2 years ago by CarmenM

When I first got my BT Broadband set up, and subsequently experienced problems, I was fully prepared to BOMB EACH AND EVERY ONE OF THEIR CALL CENTERS.

Posted over 2 years ago by Babb

I refuse to believe that they are in any way as shit as Tiscali.

Posted over 2 years ago by Linnet tipped with 1K

They are pretty shit. We had problems with our landline being constantly engaged once, and when I complained to BT they pretty much said that it was obviously a fault in our flat and so we would be charged about three hundred thousand pounds for them to fix it, and the call centre man was quite aggressive with me, which I thought was a bit weird. Obviously it turned out to be their problem but they still took at least two weeks to fix it, which is SHITE when you need to be able to do jigsaws on spazface at any moment of the day or night.

Public services are all rubbish its in their contracts

Posted over 2 years ago by PrincessBride

They aren’t, in my experience, quite as shit as the companies which provide services based on BT infrastructures like broadband. Typically you then get in a position of saying “My widget doesn’t work”, and they say “We’ll have to call BT out for that”, and then you have BT’s shit and Widget-Providing company’s shit to deal with.

No-one likes compound shit.

Posted over 2 years ago by MarkE

They took, I kid you not, NINE months to set up my mum’s broadband. She does not, incidentally, live in the back of beyond.

Posted over 2 years ago by Tallulahlula

i work for them and i refuse to have their services. my gripe is with barclays bank. but i could type a rant about them all ruddy day and still be angry

Posted over 2 years ago by wickedlywitchy

seethes with hatred of Barclays

While a student, Barclay’s sent me a letter demanding that I pay back an overdraft of £90,019,538 within the next seven days. More than marginally stressed, my initial call to the helpdesk was met by a jovial woman who commented,”My, you are in trouble aren’t you. Typical student.”

Unfortunately, the lady in question was based far away in a call centre somewhere in Scotland, so I was unable to stamp on her face in gratitude.

Now, I simply hate them for the obscene profits they make each year.

resumes hating barclays

barclays

Posted over 2 years ago by UncleGeorge

Hurrah. I love a good complain. And nice to know I’m not alone. The problem, of course, is that many other communication providers piggy back the BT infrastructure, so we’re all buggered, aren’t we?

Last one to leave turn out the lights etc

Posted over 2 years ago by willster

Just a word of caution. I once wrote something here that was less than complimentary about a firm that sells metal stuff. Within hours, the firm in question emailed me demanding a retraction. I complied because at the time they had my money and I didn’t have their product.

I suspect they had a google alert corresponding to their name. BT probably have the same, plus teams of lawyers ready to swoop if they see something truly libelous.

Let’s see: Hey, BT! Your Board of Directors are all cunties!

Posted over 2 years ago by BraveNewMalden tipped with 1K

and some more than others

Posted over 2 years ago by wickedlywitchy

BNM, I read that as ‘cuties’

Posted over 2 years ago by willster

BT are bad. VERY bad indeed. But not as bad as PayPal.

I quote from an email I sent to someone this very morning:

There is a UK telephone number somewhere for PayPal, not on the site anywhere - they make it deliberately very difficult to find as THEY ARE A SHOWER OF TOTAL CUNTS.

I've had to call it before, I'll see if I can dig it out for you. Beware, you're likely to have to call it about 47 times before you'll get an answer...

mmm be fucking nice

Posted over 2 years ago by purpaboo

responds to BNM:

Scientology is a CULT

Posted over 2 years ago by Anonymous

Paypal once told me off for not using their mediation service (I’d gone for the ‘immediate refund, no questions asked’ option from my credit card provider) so it’s gratifying to know that my suspicions of them were correct.

Posted over 2 years ago by Linnet

Was that a typo, Anonymous?

Posted over 2 years ago by BraveNewMalden

I refuse to believe that they are in any way as shit as Tiscali

You’re quite right there. Tiscally are in a league of their own. Even going through their complaint’s procedure doesn’t make a blind bit of difference, as they don’t bother to respond. I was without broadband that I was paying for, for six months.

Even now, thinking about the conversations that I had with their useless call centres and the number of times that I was advised to make a formal complaint, in line with stage 1 of their complaints procedure, when I’d already been through it and was at stage 3, makes my blood BOIL.

Posted over 2 years ago by Babb